Godaddy and Bigrock are both companies that provide hosting solutions to customers. Both Godaddy and Bigrock are reputed sources for purchasing a domain. These two companies also provide other services like shared hosting, cloud hosting, VPS, Dedicated Server, Website Builder, and email hosting solutions.
Godaddy and Bigrock have attracted a huge number of customers and thus have a strong customer base. Both companies are quite old web-hosting business and have got huge experience in handling their customers. Since both serves its customers with similar services, there are slight differences between the two.
The services provided by these companies become very useful to small businesses, professionals, and individuals too. The services provided by them somewhat promote entrepreneurship and helps bring out the start-ups.
There are also several other alternatives available. Some of them are Bluehost, Domain.com, Siteground, Hostgator, DreamHost, and many others. But, Godaddy and Bigrock are the two most reputed service provider which the users would look into.
Godaddy vs Bigrock
The main difference between Godaddy and Bigrock is their service quality. Godaddy irrespective providing its users with a free domain has got excellent customer service whereas Bigrock’s services are sometimes very problematic.
Comparison Table Between Godaddy and Bigrock
| Parameter of Comparison | Godaddy | Bigrock |
| Year of Establishment | 1997 | 2010 |
| BBB Rating | A+ | Unknown |
| Headquarters | Scottsdale, Arizona, United States | Mumbai |
| Datacentre Locations | US, Europe, Asia | US, India |
| Number of Shared Hosting Plans | 4 | 3 |
| Operating System | Windows/Linux | Windows/Linux |
| Disk Space | Unlimited (Excluding Starter and Economy Plan) | Unlimited (Excluding Starter Pack) |
| Free Domain | 1 Free Domain | Not Available |
| Premium DNS | Available | Not Available |
| Money- Back Guarantee | 30 days | 30 days |
| Database | MYSQL/MSSQL | MYSQL/MSSQL |
| Cron Jobs | Available | Available |
| 1-Click Application Installer | Available | Available |
What is Godaddy?
Godaddy is one of the oldest and most trusted services platforms for entrepreneurship and their start-ups. The company is based in the United States which started back in 1997. Godaddy provides hosting solutions to its customers/users with different hosting plans according to the needs of an individual.
The company is on a mission to gain as many customers as possible by giving them all the help and tools they need to grow online. Now, entrepreneurs with brilliant ideas in their heads can use their service to showcase his/her business to the world.
Users who have knowledge of social media marketing or say digital marketing can opt for this service. Godaddy has about 14 offices which dot from Seattle to Belgrade. The company empowers more than 20 million entrepreneurs every day. Godaddy also boasts about its customers trusting with their domain names.
Godaddy has a branch in Hyderabad, which is for Indian entrepreneurs. The founder of Godaddy, Bob Parsons named his hosting company ‘Jomax Technologies’ which later became Godaddy.
What is Bigrock?
Well, Bigrock on the other hand is an Indian-based company started in the year 2010 with its headquarters in Mumbai. Bigrock too started with the aim to provide the best hosting solutions for aspiring entrepreneurs.
Bigrock boasts when it comes to their services. They provide their clients with a complete suite of products that helps them to grow their online business. Bigrock provides services like domain registration, web-hosting services, business- class email services, e-commerce solutions, website builder products, and digital certificates.
The company also boasts about giving the first-class service to its customers for over ten years. The company supports its users via chat, call, and email. The process of using their service is quite easy and thus makes it an user-friendly hosting solution.
Users having intermediate knowledge about technology can opt for their services because the innovation team has designed the application in such a way that the users can operate easily. Bigrock is now a part of the Endurance International Group (Endurance International Group is a technology company).
Main Differences Between Godaddy and Bigrock
- Godaddy and Bigrock have some differences when it comes to their security features. Godaddy, on one hand, provides web-security services while on the other hand, Bigrock makes sure to provide anti-virus and rootkit scanning tools to their users. These tools help prevent hacking and other cybercrime.
- Both Godaddy and Bigrock provide users 99.9% of the server time and both companies boast when it comes to their uptime services.
- Godaddy has a money-back guarantee of 45-days whereas Bigrock, on the other, hand offers 30-days money back guarantee. Godaddy slightly lacks in this area maybe because of their huge customer base.
- Godaddy becomes a little expensive when it comes to their choices of domains in various areas. But, however, Bigrock is providing services to its customers in a slightly lower rate than Godaddy.
- Godaddy charging a higher price does provide the new users a single free domain whereas Bigrock, on the other, hand does not offer any free domain for its newcomers. Godaddy is slightly more reputed than Bigrock because the company roped in MS Dhoni as their Brand Ambassador in India.
- The reliability is much better in Bigrock than Godaddy. The reliability score is about 6 out of 10 in Bigrock and Godaddy only scores 3 stars out of 10.
Conclusion
Godaddy and Bigrock do offer similar services but it is up to the customers and users about which one is the most suitable for them. Now, considering all the factors including the prices, services, security features, and others we can say that both are equally good.
Godaddy is much bigger than Bigrock because they have got a huge customer base and is slightly ahead of Bigrock when it comes to areas like customer support, uptime, and web-hosting speed. Bigrock also has some standout features which Godaddy doesn’t like their pricing strategy help attract huge customers.
Coming late in the market, Bigrock proved itself to be the fastest-growing hosting company in the Indian market. Bigrock impressed the Indian market with their modernised and specialized technological support.
Bigrock provides better service in comparison with Godaddy. It had a better speed and response time. It also has a better user interface than Godaddy which makes it a plus point to attract customers in a digital world. However, it all depends how customer-friendly services does these apps provide to its customers in the future.
References
- https://www.igi-global.com/chapter/affiliate-marketing-customer-satisfaction/182989